Trust and Safety Manager, Platform Enforcement

Trust and Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads.

• Manage a team of analysts working to protect users from policy violating content, through development of actionable intelligence and subsequent investigations and enforcement.
• Develop enforcement strategies to take on large scale content violations and fraudulent behavior at scale, ensuring high accuracy in decisions.
• Develop strategies to deploy AI solutions to take on fraud and policy violating content at scale.
• Identify improvement opportunities to plug gaps in product features, thus ensuring a safe design for our users.
• Responsible for handling incoming urgent escalations from advertisers, users, regulators, and public relations.
• Lead projects and cross-functional initiatives within Trust & Safety, interacting with senior stakeholders from Engineering, Legal, Product teams and more.
• Partner with our policy development team to launch updated policies to improve user safety or meet current regulatory requirements.

• Bachelor's degree or equivalent practical experience.
• 10 years of experience in a policy, legal, Trust and Safety, or technology environment
• 2 years of experience in leadership and people management with a focus on hiring, mentoring, and retaining talent.
• Experience deploying technical solutions, including AI to solve large scale problems.
• Experience leading cross-functional projects across organizational boundaries.
• Experience managing a medium sized team consisting of analysts and Trust and Safety experts with the ability to work independently and complete projects from beginning to end and in a timely manner.
• Solid understanding of how brand safety works for advertisers on internet platforms.
• Ability to navigate and influence cross-team stakeholders at higher levels with excellent written, verbal, and communication skills to clearly communicate technical concepts with multiple cross-regional and cross-functional stakeholders.

• 401k matching
• Health insurance
• Flight privileges
• Stock options
• Paid time off
• Flexible work arrangements

Trust and Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads.